Customer research – the unsung hero of marketing

How did the apparently all-powerful retailers get to where they are today? By researching what their customers wanted and adapting accordingly. All businesses should, but not all do – especially smaller firms. Customer research particularly so and below is a quick look at why it is important.

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Article Categories: Marketing research, Marketing Tips
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Business Development for law firms – the foundations

Today’s posting is the first in a series of articles to help law firm’s build a strong, strategic foundation for their business development campaigns. Continue reading

Article Categories: Business Development, Marketing for Law Firms
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Advertising – 9 tips for an effective campaign

Advertising – very much at the visible end of the marketing spectrum but often done badly, expensively and without proper consideration of what a firm is trying to achieve in the long-term. Read on to find out how to avoid the pitfalls.

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Article Categories: Advertising, Marketing Techniques, Marketing Tips
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E-newsletters: ‘Raise the bar and ditch the junk’ – Part 1

Business-to-business, e-newsletters have become the ubiquitous communication channel. Quick and easy to create, they are a cost-effective and speedy way of reaching customers, clients and prospects.

Targeted, measurable and able to drive traffic to your website, an e-mail newsletter can underpin and support company goals and objectives, enabling the sender to share a professional opinion, impart knowledge or rapidly broadcast sales messages in whatever priority they see fit. As long as it avoids being relegated to junk via the DELETE button.


Do it properly or don’t do it at all? Read on…

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Article Categories: e-Newsletters, Marketing Techniques, Marketing Tips
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Is this the ultimate in brand loyalty?

You can get a huge choice of almost any product or service you care to name. Change your home, partner, get a divorce, but you can’t (seriously) change your football team. For those that seriously support their team (does just watching your team on TV count?), there is no escape. I want to know if this is the ultimate brand loyalty. It is for me, and this is why.

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Article Categories: e-Newsletters, Professional opinion
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